FAQs
More FAQs- What steps are taken to safeguard our building security?
- Do I need to do anything prior to the technician arriving for my scheduled service?
- What is different about your Protect-3 AdvanceTM program that I can't get from another provider?
ServiceMaster Clean understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are clearly identifiable at all times while on the job.
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.
ServiceMaster Clean has developed our proprietary Protect-3 Advance program to help protect the ongoing and continuous health and safety of our customers’ facilities and their occupants. Our program provides you with solutions that help to:
- Bring your facility to a healthy and safe state
- Keep your facility in that healthy and safe state
Incorporated into our Program are state-of-the-art equipment to not only deliver the best cleaning and disinfection solutions to our customers but also provides you with scientific validation that we have done just as we promised – delivered to you a healthier and safer facility for you and your colleagues!